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Pure Chat Review

Brand popularity

5.0 - Very popular brand

eCommerce rating

3.0 - 1 e-commerce feature offered

Payment options

3.0 - 2 ratings - expand

Coupons & discounts

0.0 - 0 ratings

Financing options

1.0 - 1 rating - expand

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

4.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

2.5 - 2 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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Pure Chat Review: Pure Chat Pros & Cons

Pure Chat (purechat.com) is a well-known live chat software store which competes against other chatbot software providers like Spiceworks, ManyChat, LiveChat, Chatzy and SysAid. Based on our in-depth Pure Chat review, when compared to its competitors, Pure Chat is a mid-range performing brand within its category. Read the full Purechat.com review below for more details.

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  • Ease-of-use: How easy is each store to use and set up? How easy is each provider to learn and use?
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  • Video chat options: Does each store offer video chat options? Is there video chatting on each provider?
  • Easy setup: How easy is it to set up each store? How quick can each provider be set up before using?
  • Good automation features: How good are the automation features on each store? How are each provider's automation capabilities?
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  • Free trial: Does each store have a free trial period? Can I try each provider for free?
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Pure Chat's strengths are:

Knoji has 16 Pure Chat reviews and ratings as of June 11, 2026. Knoji editors and the Knoji shopper community have reviewed Pure Chat and compared it against 540 top live chat software brands, reviewing Pure Chat based on product and store features. Knoji reviews and ranks Purechat.com and other live chat software providers based on how many features each offers and based on a 5-star rating scale. Based on these factors and 16 Pure Chat reviews, Pure Chat earns an overall score of 3.9 out of 5.0 points. Pure Chat offers 1 total feature. Pure Chat's review score also factors in its popularity, which is in the mid-range compared to competing .

purechat.com
Rated 3.9 - 16 ratings
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About Pure Chat

Pure Chat is a small to mid-size live chat software company operating the e-commerce site purechat.com. Pure Chat sells its products and services in the live chat software industry. Pure Chat is a less active brand when it comes to discounting and offering coupons. Pure Chat has a mix of reviews among shoppers on Knoji, with 16 ratings and an average rating of 2.4 stars. Pure Chat scores below average compared to other brands in the live chat software industry, providing 1 e-commerce features to better serve its customers.

Pure Chat's Review Scorecard

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